Getting your patients to schedule routine appointments is extremely important to make your dental office successful. Having a scheduling system that flows smoothly is the key in patient satisfaction and building revenue. No matter the size of the office, the Doctor must set an amount of hours each week he or she would like to see patients. This time is separate from office hours, this is strictly seeing and working on patients. Once the hours are determined, then the Doctor can decide how to staff the office to make certain each and every patient is taken care of in a timely manner. Never double book your patients. Each patient deserves your undivided attention, this makes the patient feel very comfortable in an uncomfortable setting. If you are seeing a new patient for the very first time, allow a little more time in your schedule for them. It’s important to explain everything in detail to brand new patients, this is what will keep them coming back. Try and organize your day by patient type/procedure type. For example, if you have your regular patients that just need a simple cleaning, schedule them in the mornings to create easy patient flow, and schedule patients that need procedures done in the later afternoon. Dedicate one person or a scheduling team to make appointments, avoid just any employee having the capability to schedule appointments, this will reduce scheduling conflicts. Make your staff aware of the importance of getting your patients to schedule routine appointments. Having good patient flow creates good revenue, which is what pays the employees salaries. Never let a patient leave your office without scheduling their next appointment whether it’s a cleaning or a crown/bridge seat. Cleanings are scheduled every six months which is a long time in your patients busy life, so create a system to mail a postcard one month before the patients appointment and then give a courtesy call the week of the appointment. Your patients will love you doing the work for them. If your office follows these strategies, you are sure to easily get your patients to schedule routine appointments and increase office flow and revenue.
Planning and saving for retirement doesn’t just happen on it’s own… It takes a lot of planning, commitment, and most importantly it takes money. It’s a proven fact that less than half of Americans have any idea how much they need in order to retire. Some businesses do not offer 401K plans, which can affect your plans for saving. Whether or not your company offers a 401k plan, you must set goals, start saving, and keep saving. If you’re not currently saving, start small and work your way up. Make saving for retirement your number one goal, and remember it’s never too early or too late to start saving. You will more than likely need at least 90% of your preretirement income to maintain your standard of living when you retire. Once all of your debt is paid off and your employer offers a 401k plan or you go elsewhere to invest, make sure you contribute all that you can. Over time, compound interest and tax deferrals make a big difference in the amount you will accumulate. Find out how much you will need in order to get the full contribution from your employer. Once you build your retirement savings, never touch it. Life happens and can become difficult at times, but never fall back on your retirement no matter what you do. You will lose principal and interest, and might end up paying withdrawal penalties. If a change in jobs happens in your future, make certain that you keep your savings and roll them over into your new employers retirement plan or an IRA. When you open an IRA you have two options, Traditional or Roth. IRS’s can be an easy way to save in addition to your 401k plan. No matter what ways you choose to start planning and saving for your retirement, you must remember that it takes goals, commitment, and money.
Dentists in Boca Raton Florida are you looking to try a new crown and bridge lab with little to no adjustments? Try Dentek, Inc. Dental Laboratory located just outside of the Kansas City area. Your shipping is always paid for both ways via FedEx. Dentek Lab is located in the heartland of America, in a suburb of Kansas City. Our location in the Midwest benefits us in two ways: we are centrally located for shipping, and we have a Midwestern hardworking mentality and genuinely friendly staff. As a Certified Dental Laboratory, our technicians are trained in the latest techniques and technologies. Dentek Lab strives to be the best quality and best service dental lab in the United States. We believe that finding the right individuals and a high level of technical training is essential. To work in our laboratory, technicians must be quality oriented, artistically inclined, have good a memory, be precise, and understand that their employment advancement is directly connected to the dentist/patient satisfaction. Every aspect of fabrication is looked at as an individual task, which requires training, thorough understanding and exercise to achieve the level of quality and consistency of which we can be proud of. Every stage of production has to pass our quality control check before the fabrication process can continue. Everything will have to be done perfectly, no matter how much time it takes. We consistently stress the importance of carefully reading and understanding all of the instructions accompanying the case. We will not proceed until everything is crystal clear and, if necessary, we will call you for clarification. Should you have any general instructions that you may want us to post with all of your cases – simply let us know in advance and our computerized system will automatically print them every time we receive a case from you.
What separates Dentek Lab form all of the other dental labs:
- Wherever your office is located, we will do everything possible to service you like a local lab. We promise you will not see any difference in service whether we are 2 or 2,000 miles away from you.
- FedEx drivers will pick up and deliver cases at your office. We pay for overnight delivery both ways. We will supply you with prepaid and preprinted labels to minimize your shipping efforts.
- All cases will be completed in 5 working days so they may be returned to you in 7-9 business days including shipping both ways. We believe that getting cases back quickly is good for patient satisfaction and your cash flow.
- You will find it a pleasure to work with a lab where all technicians are highly trained. Every case has to be perfect in order to pass our multi-level quality control. Mistakes are not tolerated.
- Due to our extremely low remake ratio, all our restorations are unconditionally guaranteed for life. We will remake any restoration, free of charge, should it ever fail for any reason.
- We pride ourselves on the ability to fine tune every aspect of the restoration to your individual style and methods including preparation, impression taking techniques, preferences of occlusion, contacts, contours, shades, or anything else that you specifically would like done. We take into consideration that different impression materials have different expansion ratios. Combined with individual preparation styles, die stone, metal shrinkage and other variables in the fabrication process that may result in a tight or loose fit, tight or loose contacts, and inaccurate occlusion or margins. Based on your feedback, we will synchronize all aspects so that your restorations will consistently be placed with little to no adjustment.
- We truly understand the value of chair time. Quality work plus exceptional service equals beautiful results.
How to get your patients to floss their teeth. Most patients will either find an excuse not to floss their teeth, or find it to be a very inconvenient process. Most dentists would like to think this is a part of everyone’s morning and nightly routines, but so often this is something that gets pushed aside. Most dentists would say there are convenient ways to floss that will address any excuse your patients might have. Some patients will only floss right before their dentist appointment and think that is sufficient enough to prove to their dentist that they do floss… Wrong!
A recent survey found that only 49% of Americans floss daily, and 10% never floss. This statistic is very disappointing to most dentists, since they believe that flossing is more important that brushing. Flossing is the number one way to help prevent periodontal disease and tooth loss. The number one excuse why your patients do not floss is because they think that the only time you need to floss is if you feel like there is food stuck in between your teeth, this is not true. The main reason you floss is to remove plaque, which is what causes tooth decay, inflamed gums, periodontal disease, and eventually will result in tooth loss.
A lot of patients will claim that they just simply do not know how to floss. Make it part of your patients dental exam to show them how to appropriately floss their teeth. Just getting the floss in between the teeth is not the key, you must follow the contours of the teeth and form a C shape once the floss reaches the gum. Do not ignore your back molars, this is where most decay occurs. Flossing your teeth daily will not only give you a beautiful smile, but will also help prevent much more serious diseases, some of which can be life threatening.
Dental lab in Kansas City has come a long way with technology. Chad Griffin, a dental technician at Dentek, Inc. Dental Laboratory in Kansas City shares his experience with increasing technology in the dental industry.
“In 1991, George H.W. Bush was President, grunge was in, The Simpsons was the new show on television, and Dentek Lab was a small, but growing company. I, Chad Griffin, a young man at the age of 19 had just landed my first real job as a dental technician getting the opportunity to learn the ins and outs of sculpting teeth from porcelain. Dentek Lab was a small business with about 20 employees producing a modest seventy plus crowns a day. At this time Dentek Lab was strictly fabricating porcelain fused to metal crowns (PFMs), which were the most aesthetically pleasing and reliable form of cosmetic dentistry at the time. Years passed and technology advanced, I’ve not only seen, but would like to consider myself a part of Dentek Lab becoming one of the largest crown and bridge labs in the nation. As of 2014, the company has evolved in many areas of cosmetic dentistry from PFMs to full e.max porcelain restorations to Zirconia crowns and bridges. Still based in Kansas City, the company is substantially larger, and along with the help of many dedicated and skilled employees, has increased crown and bridge production significantly over the years. I personally am very thankful that I was given such an opportunity at a young age to get involved in a field that has not only grown, but evolved over the last 20 plus years. I am very proud to say that I am a part of a company that has been dedicated to a skill and trade for the better part of our lives and enjoy what we do here at Dentek Lab.”
Dentek, Inc. Dental Laboratory truly believes that finding the right individuals and a high level of technical training is essential. To work in our laboratory, technicians must be quality oriented, artistically inclined, have good memory, be precise and understand that their employment advancement is directly connected to the dentist/patient satisfaction. Every aspect of fabrication is looked at as an individual task, which requires training, thorough understanding, and exercise to achieve the level of quality and consistency of which we can be proud of.
How to increase referrals through existing patients in your dental office. Increasing referrals through existing patients can be very expensive, time consuming, and frustrating. The key is to have a strong marketing strategy as well as patience… Never expect over night results. One of the best ways to increase referrals is through your existing patients, so always make certain your current/existing patients are satisfied. If your patients are satisfied with your services, then they are very likely to refer family, friends, and co-workers to your office. It’s extremely important to offer some sort of discount or incentive to your existing patient that made the referral to you. Let your patient know how much you appreciate them marketing your dental practice. The discount doesn’t need to be over the top, you could do something as simple as giving a Starbucks gift card simply saying “Thank You” and personally addressing a letter extending your gratitude. It’s important to advertise to your existing patients that you will offer a discount or small gift if they refer their family, friends, or co-workers to your office. Designate a page on your website explaining how your patients can refer other patients to your office and explain what’s in it for them in return. This website page would also be a great place to display patient testimonials describing their experience with you dental office and staff. Patients love reading what other patients have experienced at your office. Another way to market your referrals is to explain verbally to your existing patient at the time of check out how much you appreciate patient referrals. The marketing doesn’t stop there, always send a follow up “Thank You” card/letter thanking your patient for their continued business. Remind the patient again by mentioning in the card/letter that you always appreciate patient referrals and provide an explanation on how to refer. Following this marketing strategy is sure to help increase your patient referrals and increase your office growth.
How to get patients to pay their bills. It’s always best to encourage your patients to pay at the time of service. Many staff members can become nervous or uncomfortable when asking patients to pay. You need someone with a strong and confident personality to be in charge of getting the payments at the time of service. It’s very important to have a system that works in your office. Communication is the key to getting your payments on time. Make sure your staff is explaining to the patient exactly what services they will be performing, how much everything will cost, and most importantly confirm that the patient is accepting your treatment plan and prices.
- For example: Your staff should never just tell the patient they are due for x-rays and perform the service without confirming with the patient that they are comfortable with the extra expense.
Displaying signs in your waiting room explaining to the patients to please update any insurance changes, pay at the time of service, or to please prepay before your appointment is not acceptable. These signs will completely take away from the communication between your staff and your patients. Your patients need/want to be told what to do at their appointments… This is why you pay your staff. The most effective way to receive your payment is to have your staff just simply ask for payment after you have rendered services. Always accept all major credit cards, checks, and cash. Make the process as simple and convenient as possible for the patient.
It is extremely important to respect your patients privacy. Make certain your office is designed in a way that allows complete privacy between your patient and your staff member asking for the payment. It is highly recommended to have a staff member escort the patient to the front desk after their exam is complete. The staff member asking for the payment should always be prepared to present the bill to the patient and explain all services and costs. If the patient is unable to pay in full at the time of service, always have options for a payment plan ready to discuss in private with the patient. Remember… some payment is better than none, always try your best to accommodate the patient with affordable payment plans if necessary.
It’s never easy to discuss money, but clear and direct communication will help improve the financial situation within your dental office.
How to attract new patients to your dental office. New patients are the key element in growing your dental office and making it a more profitable business. You must start with a marketing plan that is sure to get you the results you are looking for. You might stop and ask yourself the following question…
“How does your current dental lab affect your business???” There are many ways your dental lab can affect the profitability of your office. Ask yourself the following questions:
- 1. Can you save on lab fees by trying a new lab?
- 2. Is the shipping paid for to and from your office?
- 3. What is the turnaround time with your current lab?
- 4. Does your current lab guarantee their work, or do they charge every time a case has to be remade?
Saving and cutting expenses with your dental lab will allow you to pass those saving onto your patients. This will result in life long happy patients that will be sure to recommend your dental office to others… Easy marketing! Dentek Lab located just outside of the Kansas City area can assure you that you will save on lab fees when using their crown and bridge lab. Dentek offers prices that are very attractive – flat and complete prices with no additional charges, free overnight delivery to and from your office via FedEx, fast turnaround time, and a lifetime guarantee on all work. Dentek Lab believes that to be successful in today’s economy we must be able to provide products and services of world-class quality and yet also be able to offer them at very reasonable prices. Click here to contact Dentek Lab today!
Any office that has a strong marketing plan can attract new patients to their dental office by using the following steps:
- Create a strong yet personal “mission statement”
- Do not use dental terms that the patient can’t understand
- Always provide multiple testimonials… There is no easier marketing tool than testimonials. Patients love reading what other patients have experienced at your office.
- Make an offer for new patients. Let them know you are willing to give some sort of a discount to assure the patient that you have complete confidence in your office and staff.
- Follow up with the patient after their first appointment. Ask them how their experience was and what you could do to make it better.
Kansas City Dental Lab has Great Prices on Bruxer (Zirconia), e.max, and PFM! Dentek, Inc. Dental Laboratory located just outside of the Kansas City area has a pricing structure that is very attractive – flat and complete prices with no additional charges, free overnight delivery to and from your office, fast turnaround time, and a lifetime guarantee on all work. We believe that to be successful in today’s economy we must be able to provide products and services of world-class quality and yet also be able to offer them at very reasonable prices. We enjoy considerable discounts made possible by many of our suppliers and can pass these savings directly to you. We can help you achieve the balance between providing high patient satisfaction and controlling your overhead expenses.
Dentek Lab understands that there are many labs that provide inferior service at lower prices and many doctors are understandably skeptical. We want to prove to you that we can consistently deliver quality and service compatible to labs charging over $100 for porcelain-fused-to-metal crown at a much lower price (on average, many doctors who switched to our lab were able to save $10,000 – 12,000 per year based on 20-25 porcelain restorations per month).
The best proof is for you to see the work firsthand. We are willing to make your first three crowns (any material) completely free of charge. Choose from Bruxer (Zirconia), e.max, and PFM. There are absolutely no obligations. We just know you are going to love our work. You will be amazed with its precision and beauty.
Just click here to print your COUPONS! Print the coupons and call us at 1.800.875.6008 to arrange a free FedEx pick up and delivery.
Please contact us so we can mail, e-mail, or fax you our complete price list. With over 12,000 dental labs in the United States we find ourselves in a very competitive business. Dentek Lab loves this industry and is very passionate about quality. We want to be above the rest – be better in every way. We want to be your best quality and best-priced lab.
Dentists in Rochester, New York are you looking for a dental lab that has correct contacts, accurate occlusion, and precise fit? Dentek, Inc. Dental Laboratory is located in the heartland of America, in a suburb of Kansas City. Our location in the Midwest benefits us in two ways: we are centrally located for shipping, and we have a Midwestern hardworking mentality and genuinely friendly staff. As a Certified Dental Laboratory, our technicians are trained in the latest techniques and technologies. Dentek Lab strives to be the best quality and best service dental lab in the United States. Wherever your office is located, Dentek Lab will do everything possible to service you like a local lab. We promise you will not see any difference in service whether we are 2 or 2,000 miles from you. FedEx drivers will pick up and deliver cases directly to your office. Dentek lab always pays for overnight delivery both ways via FedEx. We will supply you with prepaid and preprinted labels to minimize your shipping efforts. To send a case to Dentek Lab is just as easy as sending it to a local lab. Just contact us directly at 1.800.875.6008 and we will gladly schedule you FedEx pick up online that same day. All cases will be completed in 5 working days so they may be returned to you in 7-9 business days including shipping both ways. We believe that getting cases back quickly is good for patient satisfaction and your cash flow. You will find it a pleasure to work with a lab where all technicians are highly trained. Every case has to be perfect in order to pass our multi-level quality control.
See why this dentist in New York uses Dentek Lab:
“I stumbled across Dentek, Inc. Dental Laboratory simply by accident. What a find it was! Even though I practice in New York, it feels like your lab is local to me. The quality of the work and professionally packaged lab work assures my patients cases to arrive to me without a problem. Since the year I have used Dentek Lab, my chair time doing crown and bridge has decreased significantly. I would recommend Dentek, Inc. highly. Thank you for the quality and fair pricing of your work.”
Jeff Seiver D.D.S.
East Islip, NY