“I have been a client of your lab for many years and have sent you thousands of units of crown and bridge to fabricate for my patients. I want to tell you how thankful I am for the great service and outstanding quality you have provided for my patients and I over the years. The work your lab turns out is fantastic, very accurate, and esthetic. I really appreciate the personal touch you provide when I need help with tough cases. I recommend your lab to other dentists. I really think you provide an excellent product at a reasonable price. I also would like to thank you personally, Steve, for making sure everything goes right. Keep up the good work!”